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Aivastark

5-star reviews on G2 and Shopify

An AI agent that answers your customers and takes action, 24/7.

Aivastark learns your business in minutes, then handles support across your website, Messenger, Instagram, WhatsApp, Telegram, and email. It books meetings, finds products, files tickets and captures leads, then hands off to your team when it should. Automations and visitor analytics are built in.

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Talk to Founder →
  • Free plan, no card
  • 7-day trial on paid plans
  • Live in under five minutes
SofíaWhatsAppAI answering
  1. Hola, ¿tienen cita para un facial mañana por la tarde?
  2. ¡Hola, Sofía! Sí, mañana hay hueco a las 4:30 pm o a las 6:00 pm. ¿Cuál prefieres?
  3. A las 4:30, por favor. ¿Cuánto cuesta?
  4. El facial cuesta $85. Listo: te reservé para mañana a las 4:30 pm.
  5. Booked · Tomorrow 4:30 pm · Google Calendar
  6. ¡Perfecto, gracias!
  7. ¡A ti! Si necesitas cambiar algo, escríbeme aquí.
An example workspace: the business, its customers and the numbers are made up.

Works with

  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • Email
  • TikTok
  • SMS
  • Google reviews
  • Your website
  • Shopify
  • WooCommerce
  • WordPress
  • Google Calendar
  • Zendesk
  • Stripe
  • MCP servers

Small businesses, answering with Aivastark.

  • “Aivastark has essentially become our full customer support team. It handles customer questions smoothly, pulls up the right information and resources instantly, and manages all of our WhatsApp and Meta messaging queries without missing a beat.”
    Phares A.Founder & CEO · G2
  • “Aivastark has been a great solution for managing customer conversations at scale. We’re handling around 5,000 customer conversations…”
    LoshaShopify store · Shopify App Store
  • “I like that it combines both the human side and automation, which makes it super reliable.”
    Nataliia A.Owner · G2
The difference

A menu bot sends a list. Aivastark answers the question.

The questions you answer fifty times a day, answered from your own services, prices and policies. Clinics, salons, rentals, stores, real estate: any business that gets messages.

A menu bot

Example chat:

How much is teeth whitening? Are you open Saturday?

Thanks for your message! Reply 1 for prices, 2 for timings, 3 to talk to our team.

Three taps later, still no price.

Aivastark

Example chat:

How much is teeth whitening? Are you open Saturday?

Whitening is $350, and we're open Saturday from 9 am to 2 pm. Shall I book you in?

From your price list and opening hours

Prices, hours and availability

Answers with the price and the hours, then offers to book.

From your own website, price list and FAQs, in the language and script the customer writes in: Arabic, English and 80+ more.

Example chats. The businesses, prices and product photos are made up.

One platform

Not just a chat bubble. Your whole customer desk.

It learns your business, answers on every channel, does the work, brings your team in when it matters, and shows you what's working.

It learns your business, and keeps learning.

Point it at what you already have. Fix an answer once and it remembers.

  • Website crawl, files and FAQsFreeYour pages, PDFs, Word files and hand-written answers.
  • Teach from the inboxFreeCorrect a reply in the conversation; it uses your fix next time.
  • Answer gapsFreeThe questions it couldn't answer, with drafted answers to approve.
  • Store catalogueStarterLive products from Shopify or WooCommerce.
  • Scheduled re-crawlGrowthYour site re-read on a schedule, so answers stay current.
How it learns

Plans shown beside each feature; every paid plan starts with a 7-day free trial.

Product tour · 2:50

The whole platform, in under three minutes.

The real dashboard, start to finish: teach it your business, connect your channels and tools, then run every conversation, lead and visitor from one place.

Start free · no card

Real product screens · demo store data · AI voiceover · every video

How it works

Live in under five minutes. No developer needed.

  1. Add your website

    Paste your URL and it reads your pages. Add PDFs, Word files and your FAQs for anything the site doesn't say.

  2. Connect your channels

    Add the chat to your site with one line, or the WordPress or Shopify app, then connect WhatsApp, Instagram, Messenger, Telegram, email, TikTok, SMS and Google reviews.

  3. It answers. You stay in charge.

    Every chat lands in one inbox. Take over any conversation, on the web or the Android app.

The website chat is on every plan; the other channels are on paid plans.

Start free · no card

Prefer a hand? Talk to the founder and we'll set it up with you.

You stay in charge

On autopilot while you're busy. Yours the moment you reply.

  • Answers from what you gave itYour website, price list, files and FAQs come first, and your inbox shows the source behind each answer.
  • Steps back when you step inReply in a chat yourself and the agent goes quiet in that chat.
  • Passes the chat to a personWhen a customer asks for a person, the chat comes to your inbox with the whole thread. Reply on the web or the Android app.
  • Your data stays yoursYour data is isolated to your organisation, and Aivastark doesn't train or fine-tune AI models on it. GDPR DPA on every plan.
A smiling skincare clinic owner typing a reply on her laptop at the reception desk

Your data stays yoursIsolated to your organisationNot used to train AI modelsGDPR DPA on every plan

AI-generated photo for illustration. The business and chats are made up.
Pricing

One flat price. No surprise $10k bills.

You pay for the product, not the panic. Switch or cancel any time, and past your allowance we bill overage instead of switching your assistant off.

Free
For trying it out
$0forever

Everything you need to launch your AI widget. No card required.

Solo
For one person, one site
$12/mo

Escalation and lead capture for a site you run on your own.

Starter
For a growing small business
$39/mo

The full assistant — agentic tools, your pick of AI models, every channel, your branding.

Most popular
Growth
For growing teams
$129/mo

Multi-channel inbox, agentic tools, and advanced analytics.

Scale
For teams measuring spend against revenue
$319/mo

Full attribution, every channel, and the agent reading your customers' accounts.

Flat monthly pricing · no surprise bills · we don't train AI on your data

Before you deploy

The real questions, answered honestly.

Will this actually work with our messy knowledge base?
Yes · it's literally what we're built for. Aivastark handles half-finished help pages, outdated PDFs, and conflicting FAQs by preferring the most recent source. Your team sees the passages behind every answer in the inbox, so cleaning up wrong docs becomes a two-minute weekly habit, not a six-month project.
What if our docs are outdated?
Two safety nets. First, your team sees which passages each answer came from · so when a customer says "that's wrong, we ship FedEx now," you see exactly which doc to fix, and the agent answers from the new version once it's re-indexed. Second, re-crawl on demand, or on a schedule from Growth, so updates reach the agent without anyone remembering to re-upload.
Can we trust an AI to represent our brand?
You control what it says. It answers from the knowledge you give it, in the name, tone and answer length you set, with your own instructions for brand voice. And when it can't help, or a customer asks for a person, it hands off to your team instead of inventing something cringeworthy.
What's the catch? When does it get expensive?
There isn't one. Flat monthly pricing with a credit allowance on every plan. Past the allowance, overage is a published per-1,000-credit rate that gets cheaper on higher tiers, and your assistant keeps answering instead of switching off. No per-conversation fees, no surprise bill when traffic spikes.
How is this different from Chatbase?
Both answer from your own content on your website, WhatsApp, Instagram and Messenger. The difference is how far your money goes and what surrounds the answers: an Aivastark plan includes several times more AI replies at a similar price, extra replies cost a few dollars per 1,000 rather than about $40, Telegram is included, and every channel lands in one inbox with lead capture and visitor analytics built in.
What happens when the agent doesn't know the answer?
It says so, honestly, and offers a human. A customer who asks for a person, or takes that offer, lands in your unified inbox with the full thread and their contact details attached.
Can I see every conversation?
Yes. Every conversation is in your dashboard with each message, the knowledge sources behind each answer and how it ended, and you can export it as CSV.
How do you handle customer PII?
Customer data is isolated to your organisation with row-level security, and Aivastark doesn't train or fine-tune AI models on it. Messages reach the AI model as written, so ask customers not to share card numbers or passwords in chat. A GDPR DPA is included on every plan, and you can delete a conversation or a visitor's data whenever you need to.
Will the agent sound like our brand?
Yes. You set the agent's name, tone and answer length, and give it your own instructions for brand voice. Your name, colours and logo show on every plan; the small "Powered by Aivastark" badge can be switched off on Scale.
Does the agent speak my customers' languages?
Yes. The agent handles 80+ languages and replies in the language each visitor writes in, from Arabic to Spanish. You can limit it to the languages your team supports in AI Settings.

Your next customer is typing right now.

Start free in minutes, or talk to the founder and we'll set it up with you.

  • Free plan, no card
  • 7-day trial on paid plans
  • Live in under five minutes
A young man on a sofa at night, lit by a lamp and his phone, typing a message
AI-generated photo for illustration.