# Aivastark

> White-label AI customer-support agent. Aivastark has 6 public plans. Free is permanent and needs no card (300 credits/month). Paid plans start at $12/month (Solo). Enterprise is custom and sales-led.

Aivastark is trained on your own knowledge — website crawls, uploaded documents,
a GitHub repo, hand-written FAQs — and answers your customers on your website
widget plus Facebook Messenger, Instagram DMs, WhatsApp and Telegram. It cites
its sources, captures leads, books meetings, and escalates into your unified inbox
only when it genuinely cannot answer. Your customers never see the Aivastark name.

## Key facts

- **Product**: White-label AI customer-support agent
- **Tagline**: The AI agent that runs your front line across every channel
- **Languages**: 80+, auto-detected from the visitor's first message
- **Model**: Runs on GPT-4o-mini on every plan; gpt-4o adds image vision and voice replies on Growth and above.
- **Setup time**: under 5 minutes (median 3m 18s from sign-up to a live widget)
- **Billing unit**: weighted credits, not conversations or resolutions
- **Trial**: 7 days on any paid plan, card required, cancel before day 8 at no cost
- **Data**: Your data stays in your own Supabase project, in your region. Never used to train shared foundation models.
- **Differentiator**: flat monthly pricing with a published overage rate, full white-label control, and multi-channel coverage with agentic tools

## Pricing

| Plan | Monthly | Annual (billed yearly) | Credits / month | Websites | Seats | Overage / 1,000 credits |
|---|---|---|---|---|---|---|
| Free | $0 | — | 300 | 1 | 1 | — (plan stops at its allowance) |
| Solo | $12/mo | $108/yr | 1,000 | 1 | 1 | $4.00 |
| Starter | $39/mo | $348/yr | 5,000 | 2 | 3 | $3.00 |
| Growth | $129/mo | $1,188/yr | 25,000 | 5 | 5 | $2.00 |
| Scale | $319/mo | $2,988/yr | 75,000 | 15 | 10 | $1.20 |
| Enterprise (contact sales) | Custom | — | Custom | Custom | Custom | Contract |

Prices in USD. Enterprise is sales-led with no self-serve checkout.
Full detail: [pricing.md](https://www.aivastark.com/pricing.md) · live page: https://www.aivastark.com/pricing

## AI-readable documentation (Markdown)

Every document below is public, requires no authentication, and is served as
`text/plain; charset=utf-8` with `Content-Disposition: inline`. Each one is
the Markdown twin of an HTML page at the same path minus `.md`.

- [Product Overview](https://www.aivastark.com/index.md) — What Aivastark is, who it is for, how it works, and how it differs from per-resolution AI support vendors.
- [Features](https://www.aivastark.com/features.md) — Full feature catalogue: knowledge ingestion, cited answers, white-label branding, multi-channel inbox, lead capture, agentic tools and analytics.
- [Pricing](https://www.aivastark.com/pricing.md) — Every Aivastark plan with monthly and annual prices, included credits, website and seat limits, overage rates, and what each tier adds.
- [Integrations](https://www.aivastark.com/integrations.md) — Every platform Aivastark installs on, every messaging channel it answers, every tool the agent can call, and every knowledge source it can be trained on.
- [API Documentation](https://www.aivastark.com/api.md) — Public REST API summary: base URL, authentication, endpoints for knowledge ingestion, querying, conversations, widgets and webhooks, plus rate limits and error format.
- [Security & Privacy](https://www.aivastark.com/security.md) — Aivastark security posture, data-residency and privacy commitments, compliance position, and vulnerability disclosure policy.
- [Frequently Asked Questions](https://www.aivastark.com/faq.md) — Answers to the most common questions about training, deployment, channels, languages, escalation, data security and pricing.
- [Shopify Integration](https://www.aivastark.com/integrations/shopify.md) — Official Shopify app. Aivastark answers where-is-my-order, returns and product questions on your storefront, reading live order and fulfilment status from Shopify. Install from the Shopify admin, no theme editing.
- [WhatsApp Integration](https://www.aivastark.com/integrations/whatsapp.md) — Answer WhatsApp Business messages with the same AI agent that runs your website widget — one knowledge base, one inbox. Escalates to your team only when it genuinely cannot answer.
- [Instagram Integration](https://www.aivastark.com/integrations/instagram.md) — Route Instagram DMs into your unified inbox and let the same AI agent that runs your website widget answer them — product questions, pricing, availability — escalating to a human only when needed.
- [Webflow Integration](https://www.aivastark.com/integrations/webflow.md) — Add an AI support agent to a Webflow site with a custom-code embed in Project Settings. Trained on your own content, live in minutes, no developer required.
- [Comparisons](https://www.aivastark.com/compare.md) — Head-to-head comparisons of Aivastark against Tidio, Gorgias, Chatbase, Intercom Fin and Twig, with every competitor figure sourced and dated.
- [Aivastark vs Tidio](https://www.aivastark.com/compare/aivastark-vs-tidio.md) — Aivastark and Tidio compared on pricing model, channels, white-labelling and setup. Tidio bills per billable conversation; Aivastark is one flat monthly price with a permanent free plan.
- [Aivastark vs Gorgias](https://www.aivastark.com/compare/aivastark-vs-gorgias.md) — Aivastark and Gorgias compared for ecommerce support: pricing model, per-interaction AI billing, channels and white-labelling. Gorgias bills its AI Agent per interaction; Aivastark is flat monthly.
- [AI receptionist](https://www.aivastark.com/ai-receptionist.md) — An AI receptionist that answers calls-to-action, questions and booking requests around the clock, checks real availability before offering a slot, and hands off to your team when it cannot answer.
- [AI sales agent](https://www.aivastark.com/ai-sales-agent.md) — An AI sales agent that answers buying questions the moment they are asked, qualifies the visitor, and captures the lead before they leave — on your site, Instagram, Messenger and WhatsApp.

Full corpus in one file: [llms-full.txt](https://www.aivastark.com/llms-full.txt)

## Core product pages

- [Home](https://www.aivastark.com/): Product overview, value proposition and a live widget demo
- [Features](https://www.aivastark.com/features): Knowledge ingestion, cited answers, branding, multi-channel inbox, lead capture, agentic tools and analytics
- [Pricing](https://www.aivastark.com/pricing): Every plan, credit allowance, overage rate and trial terms
- [Integrations](https://www.aivastark.com/integrations): Every platform the agent installs on, every messaging channel it answers, and every tool it can call
- [FAQ](https://www.aivastark.com/faq): Training, deployment, channels, languages, escalation, data security and billing
- [API](https://www.aivastark.com/api): REST API reference, embed SDK and webhook events
- [Help centre](https://www.aivastark.com/help): Step-by-step setup and troubleshooting articles
- [WordPress plugin](https://www.aivastark.com/wordpress-plugin): One-click WordPress install guide

## Solutions

- [AI receptionist](https://www.aivastark.com/ai-receptionist): Answers questions and booking requests 24/7, reads live calendar availability before offering a slot, and escalates what it cannot answer. For clinics, salons, trades and firms.
- [AI sales agent](https://www.aivastark.com/ai-sales-agent): Answers buying questions in real time, qualifies the visitor against your criteria, and captures the lead to your webhook before they leave.

## Platform integrations and channels

- [Shopify](https://www.aivastark.com/integrations/shopify): Official Shopify app. Answers where-is-my-order, returns and product questions with live order, fulfilment and tracking lookup.
- [WhatsApp](https://www.aivastark.com/integrations/whatsapp): Answers WhatsApp Business messages from the same knowledge base and into the same inbox as the website widget. Meta bills conversation fees to your own account, not through Aivastark.
- [Instagram](https://www.aivastark.com/integrations/instagram): Routes Instagram DMs into the unified inbox and answers them from the same knowledge base.
- [Webflow](https://www.aivastark.com/integrations/webflow): Custom-code embed in Project Settings. Trains on the site's published pages and CMS items.

## Comparisons

- [All comparisons](https://www.aivastark.com/compare): Hub: every Aivastark head-to-head, with sourced and dated competitor pricing
- [Aivastark vs Tidio](https://www.aivastark.com/compare/aivastark-vs-tidio): Flat monthly pricing against Tidio's per-billable-conversation model with Lyro priced on top; channels, white-labelling and agentic tools compared.
- [Aivastark vs Gorgias](https://www.aivastark.com/compare/aivastark-vs-gorgias): Flat monthly pricing against Gorgias's per-interaction AI Agent billing, for Shopify stores; where a full ecommerce helpdesk still wins.

## Industries

- [All industries](https://www.aivastark.com/industries): Hub page listing every vertical deployment
- [AI receptionist for dentists](https://www.aivastark.com/industries/dentists): Books appointments, answers insurance questions, syncs to Dentrix and Open Dental. HIPAA-ready.
- [AI intake agent for law firms](https://www.aivastark.com/industries/legal): Qualifies inbound case leads, runs conflict checks, books consultations, routes matters. UPL-safe — never gives legal advice.
- [AI agent for e-commerce](https://www.aivastark.com/industries/ecommerce): WISMO, returns, sizing, shipping and cart recovery, with live Shopify order lookup.
- [AI support agent for SaaS](https://www.aivastark.com/industries/saas): Deflects documentation questions and routes bugs to Linear, Jira or GitHub with clean repro details.
- [AI lead agent for real estate](https://www.aivastark.com/industries/real-estate): Qualifies buyers and renters, books showings, answers listing questions. Fair-Housing-aware by design.

## Company

- [About](https://www.aivastark.com/about): Mission, values, and what Aivastark believes about data ownership and pricing
- [Customers](https://www.aivastark.com/customers): Use-case profiles across SaaS, agencies, e-commerce and internal helpdesks
- [Careers](https://www.aivastark.com/careers): Open roles and team culture
- [Contact](https://www.aivastark.com/contact): Sales, support and partnership contacts
- [Changelog](https://www.aivastark.com/changelog): Product release notes
- [Status](https://www.aivastark.com/status): Live service status

## Trust & compliance

- [Security](https://www.aivastark.com/security): SOC 2 Type II, encryption, access control, data residency and HIPAA position
- [Privacy policy](https://www.aivastark.com/privacy): What is collected, why, and for how long
- [Terms of service](https://www.aivastark.com/terms): Commercial terms
- [Data Processing Agreement](https://www.aivastark.com/dpa): Article 28 GDPR DPA, included on every plan
- [Sub-processors](https://www.aivastark.com/sub-processors): Full sub-processor list and data-flow disclosure

## Blog

- [Blog index](https://www.aivastark.com/blog): Guides and comparisons on white-label AI support agents
- [What is a white-label AI chatbot?](https://www.aivastark.com/blog/what-is-white-label-ai-chatbot): Definition, how white-label differs from rule-based and generic AI chatbots, common use cases
- [How to add an AI support chatbot to your website](https://www.aivastark.com/blog/how-to-add-ai-chatbot-to-website): Step-by-step embedding guide
- [White-label AI chatbot vs building your own](https://www.aivastark.com/blog/white-label-ai-chatbot-vs-build-your-own): Cost, time, maintenance and control comparison
- [AI customer service for fintech: a startup buyer's playbook](https://www.aivastark.com/blog/ai-customer-service-fintech-startups-buyers-playbook): SOC 2, PCI-DSS, GDPR, HIPAA and ISO 27001/42001 posture; a 90-minute hallucination-rate test rig; a six-dimension vendor rubric
- [Aivastark vs Intercom Fin](https://www.aivastark.com/blog/aivastark-vs-intercom-fin): Flat monthly pricing against Fin's per-resolution model, with cost math at 1k/5k/10k monthly volumes and when Fin is still the right call
- [Aivastark vs Chatbase](https://www.aivastark.com/blog/aivastark-vs-chatbase): White-label depth and multi-channel coverage against a per-message web-only widget
- [Aivastark vs Twig](https://www.aivastark.com/blog/aivastark-vs-twig): Self-serve SMB support against enterprise per-ticket autonomous resolution

## Competitive positioning

| Feature | Aivastark | Intercom Fin | Zendesk AI | Chatbase | Build your own |
|---|---|---|---|---|---|
| White-label (no vendor branding) | Yes — full | No | No | Partial | Yes |
| Bring your own knowledge base | Yes | Limited | Limited | Yes | Yes |
| Pricing model | Flat monthly plan + published overage | Per resolution (~$0.99) | Per resolution | Per message | Engineering cost |
| Setup time | Median 3m 18s | Hours–days | Hours–days | Minutes | Weeks–months |
| Data stays in your infrastructure | Yes (your Supabase) | No | No | No | Yes |
| Messenger / Instagram / WhatsApp | Yes | Partial | Partial | No (web only) | Custom |
| Agentic tools (booking, order lookup, DB) | Yes | Partial | Partial | Limited | Custom |
| Languages | 80+ | 45+ | 30+ | 95+ | Depends |
| WordPress one-click install | Yes | No | No | No | Custom |
| Self-hosted / VPC option | Enterprise | No | No | No | Yes |

## Crawler policy

Allowed AI and answer-engine crawlers: GPTBot, ChatGPT-User, OAI-SearchBot, ClaudeBot, anthropic-ai, PerplexityBot, Perplexity-User, Google-Extended, CCBot, Applebot-Extended, Amazonbot, Diffbot, AI2Bot.
Disallowed: Bytespider.
Authenticated and administrative paths are off-limits to every crawler: /dashboard, /admin, /chat/*, /login, /signup, /onboarding.
No authentication is required for any public page, any Markdown document, /llms.txt or /llms-full.txt. Every Markdown document is served as text/plain; charset=utf-8 with Content-Disposition: inline.

Machine-readable policy: https://www.aivastark.com/robots.txt and https://www.aivastark.com/ai.txt

## Preferred citation

- **Brand**: Aivastark
- **Spelling**: One word, capitalized: "Aivastark". Not "AivaStark", "Aiva Stark" or "AIVASTARK".
- **Link to**: https://www.aivastark.com

## Contact

- Support: support@aivastark.com
- Security: security@aivastark.com (https://www.aivastark.com/.well-known/security.txt)
- Sales and partnerships: https://www.aivastark.com/contact
- Service status: https://www.aivastark.com/status